RT Coopers Testimonials

By Practice Area

We deliver the highest quality, practical legal advice to our clients. We stand by the quality of our legal services. Don’t take our word for it, click on some of our practice areas below to see what some of our clients have to say about our outstanding legal services:

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Medis Health Ltd

We are really grateful to the RT Coopers work. They advised us on several subjects that are really important to our business. They also drafted a few contracts for our company. We highly recommend their professional services to any company looking for a high standard legal advice/solution with integrity and honesty.

David Raimundo, Director

London Market Systems

RT Coopers Solicitors have a good grasp of Intellectual Property Rights issues and have provided us with a prompt reliable service over the years.

Martin Sexton, Managing Director

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

UK Pension Reviews

RT Coopers are an extremely professional and motivated team of solicitors.  Their knowledge and understanding of current legislations were impeccable and helped swiftly resolve matters for myself and my company.  They are extremely client focused with a personal touch and on hand to help with any questions or queries that arose. I would highly recommend RT Coopers as the high standards of customer care, excellence and satisfaction I received were second to none.

I would give them 5 out of 5 for all areas of service.

Gavin Bonallie, Chairman

Field Disposals Limited

RT Coopers were first engaged by Field Disposals Ltd in 2007 to help clarify its legal position in an abandoned tender with the Ministry of Defence. We were assigned a senior partner of the firm called Rosanna Cooper. She showed a high level of understanding to this complex and difficult situation. A report was commissioned by us in 2010 which was very thorough and detailed and the advice given proved in time to be very valuable as we re-competed with RT Coopers help and won this very valuable contract. We have been in business for twenty years and formed many professional relationships. RT Coopers is considered by Field as highly respectable and we are proud to be associated with them. They have a smooth approach but command focus when needed. Overall we have found the firm and particularly Rosanna to be helpful, professional and attentive at all times.

Michael Dipple, Managing Director

Centrum Anna UK Limited – Publisher

RT Coopers is very professional, and has a very personal approach to clients, and make you feel you are in safe hands. The contract RT Coopers prepared was ‘made to measure’ and fit our requirement perfectly. We are confident that the document we are signing is well written and will protect us against any issues in the future. The advice given by Rosanna is much appreciated.

Agnieszka Pabianek, Director

Muika Leadership

It is with great pleasure that we provide a testimonial for RT Coopers. We required legal advice from them with regard to intellectual property rights and copyright law. We “googled” the internet and identified several firms who appeared to specialise in this area. Literally within one hour of our email enquiry Rosanna Cooper called to ask about what our specific requirements were. Shortly after this conversation we had another call to ask for the necessary background documents so that the firm could provide us with the costs for carrying out the work. The next day we received a quote which we regarded was very favourable and fair. After providing RT Coopers with the necessary authentication documents, payment, and several more emails which asked us for further clarification we received a detailed account of legal advice. All this took place in the timeframe of 8 days. We would highly recommend this firm because they were speedy, courteous, friendly and supportive.

P.S. Other firms at the time of writing still haven’t replied to our enquiry for advice.

Karen Murphy, Director

Nutritionist Company

In my experience RT Coopers are a very professional company with a very fair, personal touch. When I requested the services of RT Coopers recently to draft a contract for me I got more than I expected in terms of service. They really paid attention to detail and advised me from a double perspective without putting the cat amongst the pigeons to fight hence not clocking up too many hours for them to referee. I was more than satisfied with their service because I got what I wanted for my contractual agreement in the end. I managed to gain specific knowledge about IT legalities and understand the pitfalls of not using good professional advice I also managed to secure a tight contract without any grey areas. Overall RT coopers are a friendly very professional team of legal experts who care about their clients. They don’t just practice law they practice customer care, client satisfaction and excellence and I would most definitely use their service again in the future

Helena Fernand

Theye Limited

I was very happy with your trade mark service which was very quick informative and personal. It was a quick efficient service with a personal touch and it was especially helpful with different methods for the contract and the patience shown in describing different options for filing our trade mark application, in particular, explaining how the trade mark system works. I would use RT Coopers again and recommend you to others.

Nick Barker, Director

Taro Chiezo

When I first communicated with RT Coopers by e-mail, they answered my questions exceptionally well. The documents they drafted and sent to me were very well written in detail and very exact for my purpose. What I most value about RT Coopers is that their work is very fast, accurate and of the highest quality. I am very happy choosing RT Coopers and will recommend them in the future.

Artist

Patrick Sinfield Limited

I would like to put on record my thanks and gratitude for your help in achieving a very satisfactory result. Your detailed research, expertise and knowledge of all the relevant international legislation and precedents were crucial in getting this matter completed in an advantageous and timely way and your friendly and sensible advice was always valuable. Your guidance was always promptly given and the way you conducted business, straight-forward and impeccable. I always felt that you had a real personal interest in succeeding on our behalf. You and your colleagues succeeded where others had failed and provided a more than satisfactory solution which prior to RT Cooper’s involvement, seemed impossible. You did a great job.

John Sinfield, Director

IT Specialist

I would like to say that I found everyone at RT Coopers very pleasant to talk to. Very friendly indeed. My question on copyright was sorted out so that I knew exactly what I could safely proceed to use in my work.

Peter Watmough

Eezee Kricket Inc

RT Coopers are indeed specialists in intellectual property law. The firm has been handling our global patent and trade mark portfolios as well as our commercial law work since we launched ‘Eezee Kricket’ (a cricket game) including, drafting our shareholders agreement, exclusive distribution agreements for different territories, endorsement agreement and providing legal solutions to very complex cross border issues. We are extremely pleased with the quality of the work that we have received. The lawyers have an excellent grasp of the law and always seem to go that extra mile to ensure that as a client we have an exceptionally high quality of service. We are doing business globally and because of the firm’s global reach, we are able to conduct cross border transactions from joint ventures to outsourcing contracts. We certainly will be recommending RT Coopers.  Keep up the excellent legal work.

James Corbin, ex Managing Director

Fernleigh Books

I was given RT Coopers name by a company of solicitors I had approached with a particular view to helping us out with regards to some patent research. The matter was handled quickly and very efficiently and I was always clear on the costs and timings involved. This was a big plus for us as a small independent ideas development company and I would certainly be happy to use RT Coopers again for any patent related work and am most happy to recommend their efficient, clear service.

John Moulder, Managing Director

UK Thai Chi Limited

I just wanted to say a BIG THANK YOU , for all your help and support in defending my trade mark “CHI FOR CHILDREN”. Your professional help and personal support was outstanding. Helping me through the anxiety and ‘red tape’ was invaluable. I am so glad I picked RT Coopers. Best wishes for your future.

Betty Sutherland, Director

Vanity Cosmetics Limited t/a Vanity Group

Thanks for all your hard work and efforts. The contracts are excellent and have more than passed our expectations. You are wonder workers.

Rachael Olidapo, Director

Chu Enterprises Ltd

Firstly we would like to thank RT Coopers for the service received and for the favourable outcome. We came to RT Coopers via an internet search and once meeting with the commercial litigation team we were happy that RT Coopers understood what we needed to achieve, the costs we were willing to spend and that we were complete novices with the situation we had found ourselves in. They were completely upfront about the process, time lines, possible outcomes and costs. The communication between ourselves and the firm was timely and presented to us in layman’s terms. We would highly recommend RT Coopers and should we ever find ourselves in need of employment/commercial lawyers we would not hesitate to use them again.

Jessica Chu, Director

Residents of the Glamis Estate

The Glamis Residents Association on behalf of the residents of the Glamis Estate would like to thank yourself and your colleagues for the help you gave us in reaching a successful conclusion of our problem. From the start we were impressed with your friendliness, efficiency, professionalism and above all extremely prompt communication with us. Once again thank you. We mark you 10/10!! Best wishes and success.

John Wright

Private Client

My testimonial is brief as I am very clear about RT Coopers. They have proven to be a very professional, helpful, honest and reliable firm and each solicitor I have dealt with has represented the firm very well. There have been numerous occasions when simple solutions have been provided for what initially seemed to me to be a complex issue. I have also always found all the staff at RT Coopers friendly, approachable and most of all very professional. I look forward to continuing to work closely with them in the years to come.

GL

Classic Italian

My overall impression of RT Coopers is that the Firm is very professional and all matters dealt with efficiently and quickly. I was very pleased with the letter that was drafted on my behalf and the advice concerning my contract. The cost estimate was accurate and it was good to know costs in advance for the work undertaken

Peter Eves, Director

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

UK Pension Reviews

RT Coopers are an extremely professional and motivated team of solicitors.  Their knowledge and understanding of current legislations were impeccable and helped swiftly resolve matters for myself and my company.  They are extremely client focused with a personal touch and on hand to help with any questions or queries that arose. I would highly recommend RT Coopers as the high standards of customer care, excellence and satisfaction I received were second to none.

I would give them 5 out of 5 for all areas of service.

Gavin Bonallie, Chairman

Field Disposals Limited

RT Coopers were first engaged by Field Disposals Ltd in 2007 to help clarify its legal position in an abandoned tender with the Ministry of Defence. We were assigned a senior partner of the firm called Rosanna Cooper. She showed a high level of understanding to this complex and difficult situation. A report was commissioned by us in 2010 which was very thorough and detailed and the advice given proved in time to be very valuable as we re-competed with RT Coopers help and won this very valuable contract. We have been in business for twenty years and formed many professional relationships. RT Coopers is considered by Field as highly respectable and we are proud to be associated with them. They have a smooth approach but command focus when needed. Overall we have found the firm and particularly Rosanna to be helpful, professional and attentive at all times.

Michael Dipple, Managing Director

Centrum Anna UK Limited – Publisher

RT Coopers is very professional, and has a very personal approach to clients, and make you feel you are in safe hands. The contract RT Coopers prepared was ‘made to measure’ and fit our requirement perfectly. We are confident that the document we are signing is well written and will protect us against any issues in the future. The advice given by Rosanna is much appreciated.

Agnieszka Pabianek, Director

Muika Leadership

It is with great pleasure that we provide a testimonial for RT Coopers. We required legal advice from them with regard to intellectual property rights and copyright law. We “googled” the internet and identified several firms who appeared to specialise in this area. Literally within one hour of our email enquiry Rosanna Cooper called to ask about what our specific requirements were. Shortly after this conversation we had another call to ask for the necessary background documents so that the firm could provide us with the costs for carrying out the work. The next day we received a quote which we regarded was very favourable and fair. After providing RT Coopers with the necessary authentication documents, payment, and several more emails which asked us for further clarification we received a detailed account of legal advice. All this took place in the timeframe of 8 days. We would highly recommend this firm because they were speedy, courteous, friendly and supportive.

P.S. Other firms at the time of writing still haven’t replied to our enquiry for advice.

Karen Murphy, Director

Nutritionist Company

In my experience RT Coopers are a very professional company with a very fair, personal touch. When I requested the services of RT Coopers recently to draft a contract for me I got more than I expected in terms of service. They really paid attention to detail and advised me from a double perspective without putting the cat amongst the pigeons to fight hence not clocking up too many hours for them to referee. I was more than satisfied with their service because I got what I wanted for my contractual agreement in the end. I managed to gain specific knowledge about IT legalities and understand the pitfalls of not using good professional advice I also managed to secure a tight contract without any grey areas. Overall RT coopers are a friendly very professional team of legal experts who care about their clients. They don’t just practice law they practice customer care, client satisfaction and excellence and I would most definitely use their service again in the future

Helena Fernand

Theye Limited

I was very happy with your trade mark service which was very quick informative and personal. It was a quick efficient service with a personal touch and it was especially helpful with different methods for the contract and the patience shown in describing different options for filing our trade mark application, in particular, explaining how the trade mark system works. I would use RT Coopers again and recommend you to others.

Nick Barker, Director

Taro Chiezo

When I first communicated with RT Coopers by e-mail, they answered my questions exceptionally well. The documents they drafted and sent to me were very well written in detail and very exact for my purpose. What I most value about RT Coopers is that their work is very fast, accurate and of the highest quality. I am very happy choosing RT Coopers and will recommend them in the future.

Artist

Patrick Sinfield Limited

I would like to put on record my thanks and gratitude for your help in achieving a very satisfactory result. Your detailed research, expertise and knowledge of all the relevant international legislation and precedents were crucial in getting this matter completed in an advantageous and timely way and your friendly and sensible advice was always valuable. Your guidance was always promptly given and the way you conducted business, straight-forward and impeccable. I always felt that you had a real personal interest in succeeding on our behalf. You and your colleagues succeeded where others had failed and provided a more than satisfactory solution which prior to RT Cooper’s involvement, seemed impossible. You did a great job.

John Sinfield, Director

IT Specialist

I would like to say that I found everyone at RT Coopers very pleasant to talk to. Very friendly indeed. My question on copyright was sorted out so that I knew exactly what I could safely proceed to use in my work.

Peter Watmough

Eezee Kricket Inc

RT Coopers are indeed specialists in intellectual property law. The firm has been handling our global patent and trade mark portfolios as well as our commercial law work since we launched ‘Eezee Kricket’ (a cricket game) including, drafting our shareholders agreement, exclusive distribution agreements for different territories, endorsement agreement and providing legal solutions to very complex cross border issues. We are extremely pleased with the quality of the work that we have received. The lawyers have an excellent grasp of the law and always seem to go that extra mile to ensure that as a client we have an exceptionally high quality of service. We are doing business globally and because of the firm’s global reach, we are able to conduct cross border transactions from joint ventures to outsourcing contracts. We certainly will be recommending RT Coopers.  Keep up the excellent legal work.

James Corbin, ex Managing Director

Fernleigh Books

I was given RT Coopers name by a company of solicitors I had approached with a particular view to helping us out with regards to some patent research. The matter was handled quickly and very efficiently and I was always clear on the costs and timings involved. This was a big plus for us as a small independent ideas development company and I would certainly be happy to use RT Coopers again for any patent related work and am most happy to recommend their efficient, clear service.

John Moulder, Managing Director

UK Thai Chi Limited

I just wanted to say a BIG THANK YOU , for all your help and support in defending my trade mark “CHI FOR CHILDREN”. Your professional help and personal support was outstanding. Helping me through the anxiety and ‘red tape’ was invaluable. I am so glad I picked RT Coopers. Best wishes for your future.

Betty Sutherland, Director

Vanity Cosmetics Limited t/a Vanity Group

Thanks for all your hard work and efforts. The contracts are excellent and have more than passed our expectations. You are wonder workers.

Rachael Olidapo, Director

Simon Rayner, Managing Director, Raycon Limited

As a fast-growing IT company, we required specialist legal advice in a multi-faceted and complex field. Having found RT Coopers on the internet, we contacted them and felt assured they understood our business perspective. They assisted us with the preparation of T&C’s and SLA’s for our new services with clarity and precision. We feel confident that Raycon’s SaveITOnline has been covered with effective legal protection which enables us to concentrate on developing the company. RT Coopers were cost-effective, approachable, and explained topics in a clear-cut manner. We would have no hesitation in using them again.

Guillaume Le Brouster, Founder, The Business Plan Shop Ltd

We needed help with the T&C and Privacy Policy of our website www.TheBusinessPlanShop.com and were looking for a law firm that understands the specificities of the SaaS model. RT Coopers helped us identify all the key issues with regards to our subscription offering and the European data protection requirements. They were both very friendly and professional; and delivered a bespoke document that ticked all of our requirements. We will work again with RT Coopers in the future and strongly recommend them!

Martin Sexton, Managing Director, London Market Systems

RT Coopers Solicitors have a good grasp of Intellectual Property Rights issues and have provided us with a prompt reliable service over the years.

Martin Dawe, CEO, Neuratron Ltd

We were looking for a firm that could provide us with accurate and reliable information regarding intellectual property rights and found RT Coopers positioned prominently on Google. Within a day we had discussed our issues with a professional and polite chap who gave us confidence they could deliver what we needed. We managed to convey our requirements and receive a full report from RT Coopers using only email and phone which saved a lot of time travelling to meetings. I very much recommend RT Coopers and look forward to working with them in the future

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Raycon Limited

As a fast-growing IT company, we required specialist legal advice in a multi-faceted and complex field. Having found RT Coopers on the internet, we contacted them and felt assured they understood our business perspective. They assisted us with the preparation of T&C’s and SLA’s for our new services with clarity and precision. We feel confident that Raycon’s SaveITOnline has been covered with effective legal protection which enables us to concentrate on developing the company. RT Coopers were cost-effective, approachable, and explained topics in a clear-cut manner. We would have no hesitation in using them again.

Simon Rayner, Managing Director

shaunsmith+co

We were very pleased with the advice you gave us on data protection. It was clear, concise and practical and, as a result, our company has great confidence in processing individual’s data. We highly recommend your service.

Janine Dyer

Private Client

I initially found RT Coopers through a Google search, while I was looking for a lawyer with expertise in the data protection and the freedom of information act. They gave me a thorough, detailed and clear review of the questions I needed answering, which will help me to shape my potential strategy for litigation. I am very impressed with their help and advice, especially as my questions were rather complicated. I would be very happy to recommend RT Coopers for your data protection and freedom of information act requirements.

TA

PhD Student Awarded MPhil. Appealed and now reworking thesis for Resubmission for Award of PhD

It is with great pleasure that i write this testimonial in support of Rosanna and her team.  I found myself in a very difficult situation with my higher education institution and had no previous experience in dealing with such a rare problem.  My wife sought out Rosanna and her team who very swiftly demonstrated that they could help.  The legalistic jargon of the rules and regulations and deadlines in which I had to appeal were unfamiliar to me and added significant pressure which was handled by Rosanna entirely.  She provided a great deal of comfort because she handled this whilst I dealt with issues of relocation due to a new job and a very busy working schedule.  We met on several occasions and talked comprehensively usually around my timetable on weekends and in the evenings. She was very accommodating and provided clear guidance.  Rosanna gathered all the evidence in a robust and judicious manner and produced a water-tight case in my defence.  Several weeks of agony and stress were eventually relieved when the outcome was found to be in my favour.  You discover a true friend when you are most in need and I have discovered one in Rosanna.  I cannot thank her and her team enough for their work, professionalism and passion for defending their clients.  I unreservedly recommend them for their expertise and specialisation in higher education.

IC

Trainee Teacher, deregistered

I cannot praise Rosanna and Tariq highly enough. They worked so hard on the appeal of my practical exam – indeed, I could not believe the hours that Rosanna worked as we were on a very tight time-schedule so Rosanna seemed to work right through the night. I was amazed with both her humanity in being able quickly to see the injustice of the situation I was in, coupled with her professionalism in being able to draw all the strands together in compiling an appeals document which sounded just like it came from my pen. Rosanna is kind, caring and has unbelievable empathy at a time when a student and the student’s family are highly stressed and emotional. She throws a lifebelt to those who are drowning in a sea of injustice. She is incredibly hard working, dedicated and focused. Thank you sincerely, Rosanna! You provide a wonderful service and you are so dedicated to your clients.

R.C

Accused of Collusion by a prestigious University. ML accused of sharing Data with a group of students on a social media site. RT Coopers advised ML during an initial consultation and then skillfully redrafted ML’s statement which was submitted to the University. Successful outcome

RT Coopers provided great customer service combined with in-depth understanding and expertise in education law. Rosanna gave me competent advice with very fast turnaround time throughout a complex, high-stakes case pertaining to academic misconduct at an elite university. Due to your help & advice, I was acquitted and vindicated! I rate the firm 5 out of 5

ML

Final Year Medical Student. Withdrawn from Medical School and Appealed. Re-admitted to Medical School after winning Appeal – now Medical Doctor

I came to RT Coopers in my hour of need as my last ditch effort to salvage my career after my studies were terminated as a final year medical student. I was hesitant at first but I could feel the warmth and care Rosanna had for me and my plight through our first “consultation” on Skype. My overall feeling about the firm is that RT Coopers is a team of very competent lawyers led by an outstanding lawyer who is willing to fight for the rights of others.  Rosanna is an artist and expert at dealing with people and delicate issues surrounding the matter presented to her. She worked day and night (even weekends) to make sure my tight deadline was met. The work ethic and dedication shown to me, as though I was the only client at the time, is above and beyond what I could have expected and certainly exceeds the time I was levied for. Rosanna spent hours on the phone with me to ensure I was coping with the stress and believed in myself. To me she has been an absolute rock through these tough times. In fact Rosanna still checks on me ever so often.

Through working with Rosanna certain aspects on my life which had been having a negative effect on me were highlighted which provided a new direction and dimension to my case. Rosanna’s approach is one of firmness intertwined with a soft approach getting one to accept responsibility for one’s shortfalls as well as not placing any unnecessary blame on the individual. I was at a loss when I first came into contact with Rosanna as to why certain things had happened for so long. After meeting with Rosanna I have become aware of so much about myself and conflict resolution. That is the nature of the holistic approach to the services provided by RT Coopers. It was an absolute pleasure to find that regardless of what time of day it was one always got a reply to text messages, emails and calls.

 Through my contact with the firm I have learnt the importance of debriefing after every event.  Not only does one learn from any mistakes made but it reinforces positive behaviours. Rosanna debriefed me on various examinations and periods of my life which highlighted the areas that needed extra attention to overcome my difficulties. Words cannot describe how much I appreciate what Rosanna (and her team) have done for me. She has given me the light back into my life. I know she’ll remain a member of my family forever. Should I ever need her again or come across anyone who needs legal assistance, I would not hesitate, even for a second, to call upon her. I know she will help as I am now back at medical school. If you are looking for a firm to help you in your hour of desperation choose RT Coopers. Not only will they win your case for you, but they will support you throughout the whole ordeal. I rate RT Coopers a 5 (if I could give a 10 I would).

 N.B

Student Therapist, withdrawn from course on Appeal re-admitted

It was an absolute pleasure working with Rosanna and her team. Her advice and actions were one of a true professional. She has worked vigorously on every detail and problem that I encountered guiding me step by step through any difficulties. I felt that we bonded during our time working together and the sincerity from Rosanna and her team is one that is rare to encounter. I would recommend RT Coopers to my friends or family as I know how dedicated and passionate this firm is about their clients and cases. I would say look no further if one is in search of a lawyer within this field, you won’t be disappointed. Many thanks to Rosanna and her team I am forever appreciative as I had a successful outcome.

LH

First Year Medical University – Withdrawn from Medical School – Appeal

I would like to write this testimony to showcase the quality of the work that Dr Rosanna Cooper and RT Coopers do. I came to them following a recommendation from a friend, and within minutes of the consultation I could understand why the positive reference had been made. Dr Rosanna was kind, shrewd, and incredibly thorough with her work which resulted in a service that felt over and beyond the normal expectations you would have from a law firm. Dr Rosanna Cooper worked tirelessly to a very prompt deadline and I cannot thank her enough for the hard work she poured into my appeal, her honest, professional, and thorough approach to the case really motivated me and made me feel more hopeful about the situation than I had for months, and her example has helped me move forward and to motivate myself to achieve better outcomes in the future. Thank you for all the help and support. I really felt like you believed in me, worked hard for me and it means the world

KG

Parent of D.M, ex Medical Student, Withdrawn from course on Appeal allowed to Qualify

Rosanna, It has been nearly a year since we have known you at a time that was looking complicated. Since then we have been impressed and admiring of your always outstanding support in a clever, kind and timely way. You were always present when it was difficult or important. No matter whether it was holidays, week-ends or very late evenings you were there when we needed you. We were also impressed to see how you could put together a bunch of ideas which were not always clear in the beginning, and structure them in a very appropriate manner. You supported our son through the long process of appeal and complaint while keeping him strong and focused. You are not only a lawyer but a lot more: a specialist of the human being in many of its facets. Thank you for your invaluable and caring support, for keeping his spirits up and for helping him regain confidence throughout this long and exhausting process. Thanks to you the ordeal came to an end with a successful outcome. In addition you have taught our son a lot about how to face and deal with difficulties. You have taught him a lesson for life. Thank you for working with your heart. Thank you also to your team especially Jenny and Tariq for their kindness, efficiency and help.

M. B

PhD Student, Complaint to the OIA

I found everyone in the firm very helpful and very friendly especially on the phone or Skype. RT Coopers provided me with the legal framework in order for me to make my case stronger. They explored new avenues and approaches that could not have been made without them. I am very thankful to the team at RT Coopers, as they put lots of effort into my case and provided a full legal cover for my case. Overall, I found the team very helpful, friendly and keen to explore important and legal issues. They worked on my case very efficiently and prepared my complaint on time for submission to the OIA. I won my appeal.

A.U

Fourth Year Medical Student – Accused of Plagiarism – Studies Terminated- Complaint to the OIA

I asked RT Coopers to help me with my case against my university to the OIA when things were looking completely hopeless. Rosanna was just incredible, she was so reassuring and personally involved from the start, I can’t thank her enough for all the hard work and hours she put into constructing my case, especially because it was so complex. She ensured every detail was discussed and explained and helped me turn things around. I did not expect that I would be able to submit such a strong case to the OIA, I am truly grateful. I would also like to thank her team who put in a lot of effort to help put my case together. Thank you all

FK

Complaint to OIA

After three of my own unsuccessful appeals to the university concerning problems I had encountered with the tutoring of the thesis module of my degree, I approached Rosanna to help me complete an OIA complaint. Rosanna made contact with me quickly after my initial email, and during our initial conversation I found her to be helpful and honest about the aspects of my case that were more likely to have a successful outcome. Rosanna worked hard to understand all aspects of my problem, and addressed each point thoroughly in the lengthy and accurate appeal that she prepared for me. Rosanna was available to help me with my submission late into the evening on the deadline day of my OIA submission, demonstrating her high degree of professionalism and commitment to the success of my case. Overall I would describe the firm as sharp, determined and have an obvious passion for what they do.

IG

Parent of Pharmacy Student, classed as oversees student. On Appeal re-classified as home student

Like most appeal cases, when I was faced with my daughter’s appeal against a British University, I had a strict deadline and as it was the tail end of summer most solicitors were either on holiday or not available. RT Cooper’s response was swift, and despite its own ongoing workload the firm organised my appeal very quickly and in a very professional manner. At the outset it made its plan of action and costing very clear, and its compliance with SRA’s obligations were made very transparent. I must say that to date I have not even met the members of the team; all of my work was conducted over the internet- the firm is very versatile and works very diligently to deadlines. Rosanna’s pleasant but firm, determined and decisive approach is most inspiring, especially when you feel like throwing in the towel. I am glad that I chose RT Coopers to appeal my daughter’s case, I felt confident and motivated and we were successful! I will have no hesitation in recommending RT Coopers to any of my friends and colleagues. Many Thanks.

RS

Then Medical Student now Medical Doctor

I would like to take this opportunity to give a personal testimonial for, what I believe, is an excellent law firm. Following an issue with an educational institution at which I studied for three years, I spoke with a number of firms seeking legal advice regarding my situation. RT Coopers solicitors, namely Rosanna Cooper, showed immense enthusiasm despite facing a very tight deadline to collate a case over simply one weekend. This was the deciding factor for me to choose her for representation. She offered support, faith and integrity to a situation which was otherwise rather dismal. With her uniquely selfless work ethic, she built an unflawed case worthy of acclaim. Furthermore, she never at once gave thought to the amount of time she spent working on the case; and simply applied her full efforts until the work was complete. I honestly cannot fault the service I have received in any way, shape or form and would certainly recommend this firm to anybody seeking legal representation in their specialities. I won my appeal and I am now at medical school. The quality speaks for itself.

Dr Ajay Doal

Medical Student now back at Medical School: Deregistered did not submit Mitigating Circumstances Form – now Medical Doctor

I came to RT Coopers Solicitors in a time of need and desperation. I was welcomed by a friendly and professional team of staff who were highly motivated to help me with my case. Their attitude towards my issue could not have been better. Dealing with a very narrow time frame, Rosanna and Tariq transformed my appeal from a very dismissible case to a very strong one. They worked exceptionally hard and paid attention to every small detail of the situation. The appeal they wrote on my behalf could not have been written more accurately even by myself. I would recommend this law firm to anyone requiring legal assistance, especially for higher education cases. I evenbtually won my appeal.

SS

Law Student based in Australia

I live in Australia and I am a final year law student. Just before Christmas 2014, a very complex academic situation arose and I did not know who to turn to for help. I spent many sleepless nights in writing the chronology and searching the University rules that dealt with my situation. Right from the outset I knew that I needed an expert lawyer (a genius) to deal with several aspects of my enrolment including exclusion. Preparing an appeal with so many added complications was not an easy task. I prayed and prayed that I could find a lawyer that I could trust with an objective mind willing to help me. My lucky stars led me to RT Coopers in London. I emailed them. When I was contacted by Dr Rosanna Cooper I knew straight away that I was in good hands. Rosanna knew exactly what needed to be done. We both spend many hours in communicating with each other prior to submitting the appeal. I am very lucky to have found Rosanna at RT Coopers and I am sure that as a consequence of Rosanna’s intervention I will graduate in May 2015.

NP

PhD Student, awarded MPhil after initial viva. Successfully complained to the OIA and case upheld as justified. University gave Dr Ullah the opportunity to rework his thesis and to resubmit with fresh viva and he was awarded his PhD

It’s a pleasure to provide a testimonial to RT Coopers as the firm has brought happiness and hope again into my life. After the rejection of my appeal by the university for my PhD, I got completely disappointed and there was no hope around. When I discussed my case with Rosanna she was very positive, optimistic and assured me that we could extract something out of my case for the OIA review.  She provided a new direction to my case and explored new ideas that I could not have done by myself. I found all the members of RT Coopers very friendly and co-operative and especially Rosanna was awesome. She was fully involved in my case, she worked late nights and during the weekend to meet the deadline. She did extensive research on my case and explored legal ways forward. Rosanna prepared my case with a full legal cover provided and I submitted it to the OIA before the deadline for review. Both the OIA and the university realized that important aspects discovered by Rosanna about my case were ignored during the university’s appeal process.

Now, the university has reconsidered their appeal decision and I am looking forward to the university providing me with a date for re-examination for my PhD soon. Without bringing my case to RT Coopers, I would not have got the positive results I was looking for. I have now passed my viva and I am a PhD degree holder (after initially being awarded an MPhil). I am determined to move forward with my life. Without bringing my case to RT Coopers I would not have got the results I was looking for. I strongly recommend RT Coopers to students in trouble and I know this firm will make a difference.

Dr Asmat Ullah, Assistant Professor

PhD Student, awarded no Degree after initial viva and on Appeal allowed to rework and resubmit thesis for award of PhD

I am so happy with RT Coopers. It’s an excellent firm providing excellent legal services for higher education students. I would like to thank everyone at RT Coopers for their help in enabling me to achieve my success in my appeal. I was upset because I had failed my PhD and not awarded a degree when someone told me to research about lawyers for education, it was then I found this firm. I contacted the firm and I received outstanding legal services. My case was complicated and the lawyers worked hard on my case and I won my appeal against the university. Once the lawyers started working on my case I felt I could win 100%, believe me it is my feeling about this firm. I recommend this firm as it has a remarkable team of education lawyers. I rate this firm 5 out of 5.

SAA

Medical Student

Thanks for all of your work on my case over the last few weeks. I really do appreciate the time and effort that went into this. Should I have any other legal issues in the future, I’ll be sure to contact you as I was very impressed with the way everything was conducted.

AD

Second Year Dental Student studies terminated due to lack of satisfactory progress. Complaint to the OIA

Thank you so very much for helping me through the most difficult time of my life, showing me that whatever happens, there is always light at the end of the tunnel, if you have the right people by your side. I felt that person was you Dr Rosanna Cooper and your colleagues at RT Coopers, helping and supporting me along the most perilous legal journey of my life. God Bless you! Thank you all so very much. I would give an excellent rating of 5 Stars.

KM

Sports Science International Student – Withdrawn from Studies – On Appeal Reinstated – Appeal Written and Submitted by our Firm to the University on late Friday and the Student was Reinstated on the following Monday without any further need for Intervention

We must sincerely thank you for the hard and diligent work done for the filing of our son’s appeal. You were prompt, timely and responsive and more importantly very caring and passionate in handling the case. We highly appreciate the work undertaken and the favourable outcome we received. I and my family are all thankful and grateful to you for your great efforts. Very nice to see such a successful and speedy outcome. We really and truly much appreciate it. Well done Dr. Rosanna and look forward to coming and meeting you in London on my next trip to thank you once again in person.

WI, Parent of Sports Science Student

Ex-student nurse, Deregistration and on Appeal re-admitted

When I called RT Coopers one Friday morning, my case was a very difficult one as I was appealing and looking for re-integration into university to finish my nursing degree. I have to say that the time I called RT Coopers, I was desperate about my education, depressed about what had happened during my placement and facing bereavement of my younger brother. As English is not my first language, believe me I wanted just to speak in my mother tongue. I don’t know how this team understood me.

I will like to add that Rosanna spent so much time with me. On one occasion, she spent more than four hours on Skype with me just to get more details and get to grips with the issues in my case. In my mind, I was questioning myself about what is she looking for? Why so many questions? Honestly, she knows her job.

The appeal the team wrote was very effective and successful. I went back to my education but because of language barrier, I have had to change to another course. I will not hesitate to recommend this firm.

V.N.

Parent of Medical Student, Excluded now back at Medical School

Rosanna, we cannot thank you in words for what you have done for us. Your personal attention is phenomenal. You have worked over and beyond with your team – Tariq and Jenny. You are tireless and put all your energy into every task. Above all you are a kind and most caring individual. Because you acted on his behalf, our son won his appeal against the medical school after he successfully complained to the OIA. God Bless!

Dr Atul Khanna

A grateful ex-student, Withdrawn from course on Appeal allowed to Qualify

Rosanna assisted by her team was the right person at the right time in my hour of need. From day one she was there to support and guide me through so many obstacles. At each obstacle she made me reconsider options, alerted me to potential pitfalls, whilst at the same time making me feel in control of my destiny. The task we undertook was an arduous one that took us through several internal institutional stages over many months. In similar situations the hardest part is dealing with the dogmatic facade of an institution that is unlikely to have been previously challenged in this way or to this degree. Equally, an institution will always try and circumvent its internal failings.

Rosanna is an artist at tackling these hardest challenges. She uses the appropriate firmness whilst also knowing how and when to display a soft approach because she has a vision of how it all fits together and how to build it up. This blend is a true accomplishment that helped to make the most of my case where no matter how disheartening the rebuttals were or the length of the process was, the case kept getting stronger.

All in all she has so many more unconventional qualities than being just brilliant in her field. She was my life coach in my hours of despair as well as instilling me with confidence when it mattered. She was always available to speak at crucial times which in turn calmed my nerves and prevented me from acting rashly.

Crucially, Rosanna always believed in me and I believe this was so important in finally attaining the positive outcome we were seeking. I am extremely fortunate to have found Rosanna for she enabled me to stand up for myself and regain a sense of freedom.

D.M

Real Estate, Finance and Investment, Deregistration and on Appeal re-admitted

I found working with RT Cooper’s an easy and pleasurable experience from the very beginning. The members of staff were very understanding and knowledgeable and offered sound advice on a complicated case. One thing that stood out for me was the extra mile that they were willing to go. My case had an uncertain and tight deadline and when it became necessary the team at RT Cooper’s worked throughout the night to get everything done. As a result of their work, my university appeal was successful, which meant I was able to sit the exam as a first attempt. This allowed me to get the degree and job I wanted. A Big thank you to Rosanna and the Team!

VS

Dental Student successfully appealed and now back at Dental School after termination of studies in third year

I came to RT Coopers Solicitors when I thought I was out of my comfort zone, physically and psychologically down and felt deserted. I not only received excellent support which got me readmission into university, after being harshly told to resign, but I also received the outstanding push and motivation which I required to aid with my recovery from depression. I thoroughly recommend RT Coopers Solicitors as I feel that the support provided to me and my family was invaluable and indispensable. And I feel that Rosanna’s motivation helped motivate me to broaden my skill set and increase my confidence in myself.

MA Zubair

MSc Student: Withdrawn from Course and awarded Diploma on Appeal Awarded MSc

RT Cooper is a reliable law firm. I am an international postgraduate student from China who studied in the UK. Unfortunately I was undergoing a tough academic appeal. After the initial attempts by myself, I finally turned to RT Cooper for professional help. Before I decided to choose RT Cooper, I consulted several firms, but RT Cooper made me feel most comfortable. I had my first consultation with Rosanna Copper who made me feel she was really relating herself with my experience and circumstances. The compassion she showed me influenced my final choice. She was really willing to help me and spend her time on the case. She is very sharp. She knows what the key arguments are which can help us students to get better chances in our appeals. Though my case was not easy, she still gave her all to help, and I believe we made a very strong appeal letter. I really appreciate her work. As a foreigner, I know very little about the system, and what is a persuading appeal. It pains me a lot when I see two appeal letters which were written by myself dismissed. RT Cooper filled in that gap, helped me get the key issues. The whole writing procedure of the appeal letter was communicated via E mails and Skype because I am not in the UK, but it did not cause any inconvenience or communication difficulties. I felt as if I was just in London and talking to her face to face.

XLL

Ex President, University of East London Students’ Union

Our students union had specific legal requirements in the areas of employment and commercial law as well as commercial property. Our aim was to instruct the services of a law firm which had sound knowledge and expertise in those areas coupled with the experience of working with organisations like ours. We eventually settled on RT Coopers because they appeared to be client focussed and matched our criteria. The quality and consistency of their services have surpassed our expectations. Not only are the lawyers proactive, they possess a thorough understanding of the law and the issues facing a students’ union. They deliver practical and reliable legal solutions which have allowed us to get on with the day-to-day running of the union. This combined with their friendly and efficient approach, means we would not hesitate to recommend their services.

Caston Matewu

Dental Student – Settlement Agreement successfully reached with Higher Education (HE) Provider – Course Terminated by HE Provider

I cannot thank RT Coopers enough for all the help the firm has provided to me over what was a stressful month. Rosanna had conduct of my case and she explained with clarity everything I needed to know and advised me of the best outcome. Thank you for making what I deemed impossible, possible. I appreciate your help and will recommend RT coopers should anyone require an exceptional lawyer.

MM

Then Final Year Medical Student, now GP: plagiarism and collusion

I am a medical student and I was really lucky to have found such a professional, reliable and honest solicitor. I worked closely with Rosanna on my case and she was absolutely terrific. The best part of my experience is when we worked on my documents together through the phone. She would play the devil’s advocate as we went over each sentence in detail, clearly pointing out the strength and weakness of my defence. She had many constructive ideas to contribute to my case and pushed me to recall important details to bridge the gaps in my evidence. Her technical expertise in the field of my case is second to none. I also valued very much Rosanna’s morale support in keeping me strong and focused throughout the process. It was daunting and emotionally draining to face legal accusations but after working with Rosanna, I felt I had a fighting chance on my case. I won my appeal and about to practise as a junior doctor. I am extremely grateful for all the support RT Coopers has given me and I truly hope others in similar positions can find solicitors as good as those on the RT Coopers team.

MT

Parent of Final Year Medical Student. Excluded, on Appeal allowed to retake final year exams

I wanted to thank you on behalf of the whole family for your assistance during our daughter’s appeal. We really appreciate your help and the personal effort and touch put into it. Once again, many thanks and may God richly bless you for caring

FB

BSc in Mathematics and Statistics for Finance First Year Student- Requested to Withdraw – Decision Deferred – Drafted Statement for Student to submit as Mitigating Circumstances along with Medical Evidence – Decision to Withdraw Overturned – Student allowed to repeat year

It has been a pleasure for me to work with RT Coopers Solicitors. After failing my exams, I have been requested to withdrawal from college. However, after a long discussion with the head of department, I have been given the chance to provide evidence of my mitigating circumstances. I prepared my case with Dr Cooper and her involvement was beyond words. She was aware of my situation and she did everything to understand my case. She assisted me during the redaction of my statement and her professionalism was quite impressive. I had a tight deadline and without a doubt it has been respected. Thanks to RT Coopers Solicitors, I have been given the chance to repeat the year without leaving any detail explaining my medical case. Thank you for everything

IR

Dental Student, Withdrawn from course and on Appeal re-admitted

I was truly blessed to have been referred to RT Coopers by a friend. I was extremely impressed with Dr Cooper’s professionalism, dedication and efficiency in handling my appeal statement . Her keen analytical mind and fantastic understanding of the legal system led to an epiphany’s regarding my appeal case. She and her team sacrificed their weekend and worked relentlessly to provide a waterproof appeal which led to the best possible outcome. In addition, she took time off her busy schedule to support me through my hearing and provided invaluable advice and prompts. I most definitely would not have succeeded without her. She led me to analyse my own shortcomings and provided me with the insight to understand my case thoroughly, most importantly, she emphasised the importance of being honest and the conviction of standing up for what is right, which I believe made all the difference. I had imagined that this would be a difficult and confusing process, but Dr cooper was able to allay my concerns and kept me fully appraised of progress at every stage. This is my first experience of dealing with solicitors, and I am pleased to say that it was a positive and stress-free one. I would have no hesitation in using Dr Cooper’s services again in the future, and I will certainly recommend her to my friends and colleagues. It is comforting to know that solicitors like Dr Cooper still exists and strive for justice and equality.

YL

Provided advice on Offer from University regarding Cancellation of Dental and Oral Sciences Course – Settlement Terms Negotiated and Agreed – Advising Student on Settlement Agreement with University -Finalising Agreement

Thank you very much Rosanna for all the help you provided to me with through a difficult time. You have a great warm personality, and I appreciate how transparent and honest you are. Your advice and efforts throughout the whole issue are very much appreciated. Definitely recommend this firm, the lawyers are reliable, efficient and honest. Will definitely be keeping you in my contact book and will recommend you to friends and family!

KaurK

Final year student BA in Politics and International Relations accused of plagiarism – when student instructed RT Coopers the best outcome the student could have hoped for was a zero mark for the module – RT Coopers drafted a statement in support of case – cleared of plagiarism on the strength of the statement

It has been a pleasure to work with RT Coopers. In their handling of my case, I was met with compassion and true dedication to ensuring that I received the best possible outcome. Rosanna went above and beyond in her work, liaising with me frequently and ensuring that all work was completed to the highest standard. From my experience with the firm, it is evident that RT Coopers is a well run, professional organisation. Their team are friendly and helpful and provide genuine, honest advice. In all matters pertaining to higher education law, I do not believe that there is a firm better equipped to handle student cases or concerns.

I am so thankful for all the work RT Coopers have completed for me. The outcome I received as a consequence of their hard work is more than I could have hoped for. As the head of the firm, Dr Rosanna Cooper is an outstanding solicitor. Her dedication, intellect and compassion are second to none. Throughout her dealings with my case, I was assured, knowing that she was fully devoted to my cause. Given that students invest both emotionally and financially in their education, matters pertaining to higher education law can deem daunting at first. However, with RT Coopers, students can rest assured that their future is in safe hands. After what has been a stressful few months, I am now confident in the knowledge that my future is bright, and that I am fully vindicated with the resolution of my case

Zoey

PhD Student, OIA Complaint. OIA held case was partially justified

RT Coopers Solicitors have brilliantly and tirelessly represented me in a medical/disability discrimination complaint that was filed with the University and OIA. After a year of getting nowhere on my own against an uncompassionate School and Faculty, I was fortunate to find this legal team to represent me. Their compassion and understanding of my situation was overwhelming. For the first time, I felt like someone listened and understood. Their knowledge of University rules and regulations has allowed them to move a complaint forward that appeared to have been dismissed by the highest levels of the University. Rosanna was always willing to speak to me when a decision was made that she feared I would find distressing and explain the true ramifications of the situation. This would put my mind at rest and focus me on the next step in the process.

RT Coopers Solicitors took over the stressful and horrible task of fighting for my right to stay at the University and allowed me to focus on my medical recovery from cancer. Before contacting Rosanna, I spent countless hours (around medical appointments) speaking to my University Student Representatives who tried to assist me, but were not equipped to deal with ‘real life’ crises. My formal complaints were dismissed by uncompassionate and sometimes cruel-acting Faculty members.

Rosanna composed and filed brilliant complaints demonstrating the injustice of the Faculty’s treatment toward me and the faults in previous University decisions. I am now waiting for a final outcome. Although I hope to be able to return to my PhD Studentship, the outcome no longer matters. By allowing Rosanna to take over the stressful complaint process, I have been able to heal and forgive. I have taken the first steps towards medical health and am hopeful of finding a professional future. I am ready to put the University nightmare behind me.

I cannot thank RT Coopers or recommend them highly enough. Rosanna is strength, compassion, and brilliance. I am forever grateful. Yours Sincerely.

SH

Parent of SS – Level 3 Fitness to Study Allegation against SS – SS was facing Withdrawal from studies at University – We prepared Statement for SS to present to Fitness to Study Panel- SS successful and allowed to complete studies

I have met one of many angels on the Earth, her name is Rosanna. She knows what she’s doing. Rosanna has great experience. She promises nothing but she does a great job! Highly recommend her! She has great patience. I could not speak English well, but she showed me she really cared about us. I give five stars!

SM

MSc Student studies terminated when complained to the university allowed to resubmit Dissertation. Submitted Appeal which was rejected by university. Successfully complained to the OIA as complaint partialy upheld (partially becuase she was allowed by university to resubmit Dissertation)

I would like to give a personal testimonial for what I believe is an excellent law firm. I met Rosanna after I spoke with a number of solicitors/barristers seeking legal help regarding my situation with the University. With all the other solicitors/barristers I felt belittled by them but not with Rosanna Cooper. Rosanna and her team made me feel welcome. She understands me so perfectly that I feel she knew me for many years. Although they were friendly they always remained professional. Their attitude towards my issue was honest and professional. Despite the difficulties of my case and after the rejection of my first appeal by the University, Rosanna offered support and faith. After four years of unfair treatment by the University, I believed we were not going to win the appeal but not Rossana, she believed in me and transformed my appeal from a dismissible case into a very strong one. From a situation where the University wanted to terminate my studies, Rosanna transformed it into a success appeal. She worked exceptionally hard and paid attention to every small detail of my situation. There were times when I rang Rosanna out of hours but she was always on hand to listen and encourage. She prepared my case with a full legal cover leading to a successful second appeal. Now the University has reconsidered its decision to terminate my studies and have provided me with a new outlook for my dissertation and with a new date for resubmission. I strongly recommend RT Coopers to students as I know they will not only make you feel welcome and important, through hard work and determination, you will have a greater chance of winning your case.

Ayelet Wellard

LLM Student – Degree Classification Dispute – Appeal Prepared and Submitted by Student – Accepted and Progressed by University to Next Stage

Dr Rosanna of RT Coopers did a phenomenal job with my appeal for my degree classification. I had previously made three attempts to the University myself, but failed to get the traction that Dr Rosanna’s appeal received from the University. To state that Dr Rosanna is a legal powerhouse with a brilliant mind and unparalleled genius, is an understatement. The reality is that her legal prowess far surpasses what words can describe. She was always there for my questions and intrusions. Working with me on the appeal sometimes into the wee hours of the night, she showed that she cared, but above and beyond being a remarkable guru in this area, her unique ability to engage with the subtleties of the academic regulations. She is filled with an overwhelming goodness in her heart. My appeal is now before the University. Its arguments stand the strongest, most coherent and compelling they have ever been. Dr Rosanna is a life saver and for this, I am grateful. Words cannot do justice to express my overwhelming gratitude for what Dr Rosanna has done for me.

PK

Level 3 Fitness to Study Allegation – Student was facing Withdrawal from studies at University – We prepared Statement for Student to present to Fitness to Study Panel- Student successful and allowed to complete studies

There is no limit to my gratitude to Dr Rosanna Cooper as she is an amazing human being and such a brilliant lawyer. I thank God that I met her. She helped me through all the way up till the end of my Panel hearing. She made absolutely sure that her job was done effectively. When I started to read my statement, which she prepared, I was so satisfied with the effort that Dr Rosanna had put into my work. You could see how amazingly she had done the job. It felt like Dr Rosanna had been there and felt all the tiny bits of my story and lived through it with me, my life. Finally she could put it all into to my statement and make it come alive.

I straight away realised that she is not like other lawyers or doctors who only want to work for money and get the job done quickly. I realised she does it from her heart and she does it full of love. She does her job with love. And that’s why I never regret to have chosen her. She was the most right and brilliant lawyer for me in the world. She is also very resilient and patient human being and lawyer. I recommend other people to the firm! Thanks so much for your great and brilliant work! I give to Dr Rosanna’s brilliant work 5 stars!

SS

Medical Student, Excluded. On appeal and panel hearing after case went before OIA, complaint was held justified by the OIA. Now completed Medical School

Thank you for the support you have given us in our moment of need. You and your team took it upon yourselves to deal with our case with dedication, thoroughness and hardwork. We remain amazed to note that you replied to e-mails when most of the world would be asleep. You and your team were always contactable when we needed you. You did not leave a stone unturned insofar as the legal aspects of the case were concerned and also managed our case by probing the contentious issues in great depth. As a result we won our appeal against the medical school as the OIA held our complaint was justified! Most importantly you acted from the Heart.

AK

Final Year Medical Student Accused of Misconduct and Suspended from Medical School – At Risk of Terminations due to Accusations made against Student – Statement prepared and submitted – Reinstatement to Medical School – now FY1

I would like to submit this testimonial following the resolution of a serious issue which threatened my completing the final year of my medical degree. I was unjustly accused of racial abuse against a fellow student and the university launched a formal investigation. I was aware that this issue could, if not handled properly, lead to a formal hearing and possible expulsion from my course. I very much needed to present a case which would stop the process at the investigation stage and contacted R T Coopers for help. Rosanna Cooper took on the case herself and made immediate progress by advising me what evidence I needed, how to assimilate it and coached me in how to respond to questions. Rosanna was truly impressive and seemed to have no regard to the hours she put in or the times she could be contacted. Having spent several days preparing the evidence I met with Rosanna the day before the formal investigation meeting and spent several hours with her reviewing the evidence I had collected and discussing the way I should deliver this in the investigation. She advised that I should attend the meeting with one of my parents. After the meeting I felt much more confident in attending the investigation which actually went very well. The result of the investigation was that there was insufficient evidence to support the allegations and that no further action should be taken. I cannot thank Rosanna enough for the advice and coaching that she gave me. The allegations were unfounded, and the evidence supported this, nevertheless the support I received enabled me to deal with the investigation in a professional and confident way and succeeded in preventing the process from proceeding further.

CB

Student studied medicinal genetics and awarded a lower class of degree than predicted – Complaint to the OIA as student was unhappy with Degree Classification – Assisted with Complaint – The OIA made recommendations to the University to reconsider Degree Classification – Complaint Justified

I contacted Rosanna Cooper to help me with my son’s case against his university on his degree classification to the OIA. From the first telephone conversation Rosanna was very helpful and honest about the nature of the case. She was thorough, fair and transparent in providing assistance during the application process to the OIA. She worked over the weekend at short notice to meet the deadline. The OIA realised that important aspects discovered by Rosanna, about my son’s case were ignored during the University’s appeal process. I cannot thank her enough for her expertise and professionalism which ensured a highly satisfactory decision by the OIA in my son’s favour. The OIA has made recommendations to the university to reconsider his degree classification. I write to express my sincere and heartfelt appreciation and gratitude for her highly professional and competent services, provided in both a friendly and accessible manner. I have no reservation in highly recommending Rosanna and the firm RT Coopers and record my heartfelt thanks for your excellent work

SM (London)

Law Student. Not allowed to become a member of the Solicitors Regulation Authority (SRA) becuase found guilty of plagiarism. On appeal granted membership to the SRA

I will like to thank RT Coopers especially Rosanna and Tariq for their immense support and advice they offered me within such a short period of contacting them. I had a very tight deadline and was almost on the verge of giving up. They showed concern and thorough dedication and were never late with replying to my emails. I was never made to feel like my case was hopeless, infact their passion and drive gave me the strength I needed both now and for the future. On a few occasions I called Rosanna out of office hours and she was always on hand to listen and encourage me. I still cannot believe how someone could understand me so perfectly within few days of meeting me. I felt like I had known Rosanna for a long time. My thoughts and emotions were well captured, something I could not do myself. I was even advised to take some courses that will help me become a better person, which was beyond my expectations. My experience with RT Coopers has been fantastic and will gladly recommend their services to anyone requiring help and support from education lawyers. My appeal was successful and now I can look forward to a bright future. I rate RT Coopers 5 out of 5, for a highly impeccable service.

R.J

PGCE Post Compulsory Education, Termination of studies, Appeal

This firm has specialist expertise and skills for academic appeals. The firm is very reliable and professional. I contacted RT Coopers for help with an academic appeal. The university has one of the most complex academic appeal procedures I have ever come across. I felt I had lost my voice and I had done everything I could, I felt completely powerless and I had no hope with regard to my situation. RT Cooper Solicitors gave me a voice, restored my hope for a future in teaching and my confidence in myself. Dr Rosanna Cooper has a talent in understanding the academic appeal procedures and in compiling the appeal report. Dr Cooper created a strong case for my academic appeal in regards to discrimination, conduct of examination, alleged deficiency within the delivery of the PGCE programme and according with the guidelines offered to me as student, programme regulations, procedures and policies. This was all against a decision made by the exam board to disallow me continuation of my training on the PGCE due to the termination of my training placement. Dr Cooper also went over my work records for my teacher training placement and made apparent the procedure irregularities and discrimination that took place. I could not have created an appeal of this high standard or quality and I am grateful to Dr Cooper for her care, hard work and determination in regards to my very complex and time consuming case. This experience with RT Coopers restored my confidence in humanity at a time I could have been left feeling destroyed due to the bullying, discrimination and the situations I had faced. My case was very complex and difficult. Dr Cooper certainly is a very kind and very talented human being. I thank Dr Cooper for giving me hope to pursue my ambition and the career I am passionate about at a time I really needed help. I cannot recommend any other law firm as highly for help with an academic appeal. Thank you.

SC

Student Nurse, OIA Complaint

I am most grateful for the service I received from the team at RT Coopers. I would like to thank you as you were there for me at all times whenever I needed you. You helped me to find my identity and brought back my confidence which I had lost. I am very delighted to know you and happy to continue to work with you and will recommend your service to fellow friends. Your hard work and the systematic way in which you handled my case makes the service very excellent. Furthermore, I appreciate you for preparing good arguments that reflected the complicated issues in my case. You offered a huge advantage in terms of professional knowledge in spite of the challenges I faced. Thank you Rosanna and Tariq for your warm welcoming personalities, good communication and flexible and balanced approach received from you. It has been good to work with you.

R.M

Employers

I would have no hesitation in recommending RT Coopers to anyone with a legal problem they are a friendly law firm with an overall understanding of business.

Michael Dipple, Managing Director, Field Disposals Limited

RT Coopers provided our company with a very personal service. They proved to be very thorough in their work and demonstrated a high degree of professionalism. We will be using RT Coopers’ services to meet our ongoing legal requirements and have no hesitation in recommending their company

Sascha McDonald, Managing Director, Homehuner.co.uk

Employees

Voluntary Redundancy, Settlement Agreement

I found RT Coopers very approachable and responsive. I took advice on voluntary redundancy and the advice received was very detailed and answered all my queries, clarifying any areas where I was uncertain. My instructions were processed extremely efficiently and I would be happy to recommend RT Coopers to others.

OT

Redundancy, Settlement Agreement

Last year I went through a lengthy redundancy process. Towards the final stages of this process I was given a list of contacts for a compromise lawyer. From this list I chose RT Coopers. I was very pleased that I chose this law firm as the team’s welcoming and friendly manner put me at ease during a most stressful and difficult period. Apart from dealing efficiently and professionally with my compromise agreement we also discussed my skills and future plans – Rosanna was enthusiastic and encouraging in my future ambitions – she was keen to listen and offer advice on the marketing side of my venture. I would like to add that Rosanna’s professionalism was second to none and I have no hesitation in recommending the firm.

SS

Settlement Agreement Negotiations with Successful Outcome with Tight Timeframe

Many thanks for all of your support and on-time advice, which has been extremely helpful in concluding the negotiations for my settlement agreement. You have consistently demonstrated high standards of personal and professional conduct. My Settlement Agreement Negotiations were managed competently and with very high-quality professional standards. At such short notice, I was looking for a lawyer to help me with my settlement agreement. I contacted RT Coopers to advise me on the terms and after a few phone calls and emails exchanges, I knew RT Coopers were the right firm for me. The employment lawyer who advised me was extremely helpful in talking me through it and advising me on going forward. She was in contact regularly to update me on any progress. RT Coopers had a clear understanding of the situation I was facing and the strategy to take it forward to a desired conclusion. I am extremely happy with the service, I received from RT Coopers. I particularly valued the prompt answers I received to all of my queries. A very high professional standard and work experience to deal in such situation, has really helped me in taking the right decision. A fast response time and availability of my lawyer has helped me conclude my negotiations in such a short time period. Thank you once again. I would give a 5 star rating

VL

Negotiations

I contacted RT Coopers regarding a remarkably stressful situation at my previous firm that would all but certainly force me to leave. As a foreign citizen with little exposure to UK law, the situation was doubly intimidating. The advice was exactly what I needed – highly knowledgeable, patient, and always readily available when I needed help. Thanks to RT Coopers, I was able to negotiate effectively with my employer and bring the matter to a satisfactory conclusion

WM

Settlement Agreement

RT Coopers are a firm of solicitors who actually listens to your problem and has the ability to take this forward through the negotiation process in a structured manner. I found that in my case the solicitor appointed was more than capable of understanding a complex and testing situation and was able to negotiate a settlement on my behalf well in excess of what was originally offered. I would without hesitation recommend RT Coopers to anyone in similar circumstances.

WS

Settlement Agreement Negotiation with Successful Outcome and Excellent Package

Given an unfeasibly short deadline in which to complete my settlement agreement, the redundancy lawyer managed my case with amazing speed, efficiency and calm, which assured me that I’d made the right choice of legal representation. The redundancy lawyer helped me navigate through a difficult time, answering all my questions and gave great advice to help me achieve a positive outcome

DN

Settlement Agreement

I received a compromise agreement and contacted RT Coopers for advice on the terms having searched online. The employment lawyer who advised me was extremely helpful in talking me through it and advising me on going forward. He was in contact regularly to update me on any progress. RT Coopers had a clear understanding of the situation I was faced with and the strategy to take it forward to a desired conclusion.

HG

Redundancy, Settlement Agreement

I had to secure an alternative legal firm at short notice, but did not know whom to approach in relation to my settlement agreement. After searching online my first and only instinct was to approach R T Coopers and, what a gem they turned out to be. I knew when I spoke with Rosanna Cooper that I was in safe hands. I called the Firm on a Wednesday and made an appointment with Rosanna for the following day to discuss the Agreement and, even though an additional clause needed to be added, all parties signed off on the Friday. R T Coopers is a Firm I would have no hesitation in recommending. They are professional with an unselfish approach – so unlike many solicitors. I was always kept in the loop, was very well advised and I am highly satisfied with the service received. Thank you Rosanna, a solicitor with a heart, so rare.

AC

Adivising and assisitng Senior Executive facing redundancy with negotiation of a package to avoid redundancy including strategic advice – successful outcome as Senior Executive was able to emerge with an excellent package for a new and exciting role

I am very impressed with the service I received from RT Coopers, it was fast, sound and direct advice in terms of receiving written evidence, gave me the advantage. Many thanks to you!

TC

Settlement Agreement

RT Coopers have their clients in mind at all times providing a quick, friendly and professional service. I would be happy to recommend and use the firm again should the need arise. As a result of a web search regarding compromise agreements RT Coopers came out top and I made an initial web enquiry at about 10pm. I was pleased to note I had a response waiting for me the following morning and even more so to note that it was sent at 4am! This attention to clients was above and beyond what I had expected. I received a quick and fast service which I required given my circumstances. As a result I managed to conclude my matter within 3 working days and as a consequence met an important deadline.

SP

Employment Law Advice

I have been greatly impressed by the assistance I have received from the team at RT Coopers with regards to my employment law enquiry. In particular, I have valued the quick and effective responses to my concerns and queries and the genuine concern for my best interests that has been displayed. On the basis of my experience, I would recommend RT Coopers without hesitation.

JC

Settlement Agreement

RT Coopers has been very helpful and supportive during my case. The lawyer helped me through all the legal aspects of my case and communicated everything very effectively with myself, in terms of transparency and success rates. I would definitely recommend RR Coopers to anyone in need of legal advice. It was a pleasure to have the firm as my legal adviser!

SH

Settlement Agreement

The team at RT Coopers made me feel both welcome and assured that my case would be dealt with competently from the moment I walked into their offices. RT Coopers are very knowledgeable and dealt with my case with the greatest attention and care, respecting my wishes and exceeding my expectations at all times. The advice and attention to detail in RT Coopers work was second to none. Thank you to all the team at RT Coopers for all the support you provided me during this difficult period, it’s just what I needed.

HS

Settlement Agreement

The team at RT Coopers made me feel both welcome and assured that my case would be dealt with competently from the moment I walked into their offices.  RT Coopers are very knowledgeable and dealt with my case with the greatest attention and care, respecting my wishes and exceeding my expectations at all times. The advice and attention to detail in RT Coopers work was second to none. Thank you to all the team at RT Coopers for all the support you provided me during this difficult period, it’s just what I needed

H.S

Settlement Agreement

I came across RT Coopers by chance following a search on the internet for lawyers’ specialising in compromise agreements. Every person I spoke to at the firm was professional and yet friendly and I was left with a very positive impression/feeling about the firm. I was particularly happy that the firm clearly explained what I needed to do on my own and what they could do very clearly and were very transparent in terms of legal costs. They helped me prepare and handle the negotiations with my employer on my own (saving me costs) without me feeling like I was doing it on my own. They were on hand to answer my questions before; during and after the negotiations, all before I had paid them a penny. I would highly recommend the firm to anyone looking for legal advice. They are certainly good value for money. Special praise to Tunde whom I dealt with the most, he was truly magnificent. Thanks again

EK

Settlement Agreement, Mutual Termination, Negotiations Resulting in increased Offer to Employee

At a short notice I had to find a lawyer to help me with the settlement agreement I received .I then contacted RT Coopers for advice on the terms and after few phone calls and emails exchanged , I knew RT Coopers were the right firm for me.

The employment lawyer who advised me was extremely helpful in talking me through it and advising me on going forward. She was in contact regularly to update me on any progress. RT Coopers had a clear understanding of the situation I was faced with and the strategy to take it forward to a desired conclusion.

I am extremely happy with the service I received from RT Coopers. I particularly valued the prompt answers I received to all my queries Thanks again. I would give a 5 star rating.

RT

Settlement Agreement

I found RT Coopers to be very professional, committed, trusted and excellent in customer service. From my initial call to the Firm until the conclusion of my matter I was impressed with the way their solicitors handled my case, my calls and the way in which I was advised. I was given first class advice and will definitely recommend RT Coopers to my family, friends and colleagues. I am extremely satisfied.

SY

Settlement Agreement and Negotiations

I came to RT Coopers under a great deal of stress but immediately felt reassured by the staff who treated me with the utmost respect and professionalism. They took the time to make sure I understood each and every condition of the settlement agreement I was signing, and made certain that my best interests were represented. As a foreigner I was not familiar with UK law and RT Coopers was very patient with me. I truly appreciate their help in this difficult situation.

KV

Disciplinary

I wish to register my gratitude to you for the excellent legal advice you gave me in preparing an appeal to my final written warning. It should go without saying that this communication from the senior management of my employer caused me a great deal of stress. I must say, however, that your thorough and highly professional approach in our meeting, carefully sifting through the relevant facts and pointing out the pertinent rights and responsibilities of employer and employee, right through to the carefully worded draft of the written appeal – greatly assisted in allaying my anxieties. The final result, the rescinding of the final written warning, replaced by a second written warning, is indeed a highly satisfactory outcome. For this I once again wish to state my great appreciation for your astute and positive approach to my issues. I therefore unreservedly recommend yourself and by extension RT Coopers Solicitors to anyone with any employment law issues.

JS

Settlement Agreement and Negotiations

I approached RT Coopers because I was faced with a very stressful situation at work. The employment lawyer’s genuine kindness and honesty are second to none and I felt being taken care of from the very start. The help that the firm provided me with was nothing less than outstanding. Their experience and the confidence of the employment lawyer were very welcome when I felt down and vulnerable. The result was that I felt more confident during the process and I was given a much better deal with my settlement agreement. One thing I particularly liked was their complete transparency with regards to the costs, not to mention the numerous free advice which I received. Given that I was a broken man when I first step in RT Cooper’s Office, I found the experience almost enjoyable. I have complete trust in RT Coopers and would highly recommend the firm to anyone who needs the best legal advice

FM

Redundancy, Settlement Agreement

RT Coopers is a professional, friendly, client focused and genuine firm. When I was faced with the prospect of redundancy I knew I required legal advice and fast. I started ringing around solicitors and found that not many were flexible with their timing i.e would not see clients after 6pm and also many were reluctant to listen to my situation on the phone. When I spoke with RT Coopers I was very impressed with the service, their willingness to be flexible with timings of meetings in order for me to arrange an appointment after working hours, and they were very helpful over the phone. During my meeting I found the service offered to be not only very professional but also very friendly and approachable. During my meeting the terms of my compromise agreement were explained in a very clear and concise manner which benefitted me going forward. I will definitely recommend this firm to my friends and family and also use your services for any future situations.

ZY

Redundancy, Settlement Agreement

I was very well impressed since the beginning by the friendly yet professional treatment and advise received at RT Coopers which instantly reassured me, making me feel solidly backed up throughout a delicate and stressful process of negotiation with an uncertain outcome. The support I received from RT Coopers helped me feel stronger and more confident and this made all the difference in turning the situation around which resulted in an arrangement which was advantageous for both parties. I would definitely recommend RT Coopers to friends, family and business partners.

AB

Redundancy, Settlement Agreement

Thank you for your advice on the settlement agreement. I am very impressed by your patience and professionalism, which made it very easy. Since my first call to the Firm, I could already sense a genuine interest in your clients. I have not been disappointed. I am delighted to have contacted your offices, and am glad I made the right choice.

FM

Settlement Agreement

RT Coopers was excellent in turning a difficult situation into a pleasant one, I couldn’t be happier with the outcome the firm made happen.

DK

Employment ContractEmployment Contract

Thank you for your employment law advice! The advice was great.

MH

Mutual Agreement, Settlement Agreement

Having been a client for nearly 2 years I can sum up my experience in few words: The employment team was consistently efficient, thorough and friendly. I was not made to feel I was only a name with a file number. I was under a lot of stress when I became a client of RT Coopers and the genuine caring alongside fast efficient and clear guidance made a lot of difference. I can honestly say I find myself very lucky to find this firm. My sincere thanks to RT Coopers.

AC

Redundancy, Settlement Agreement

Thank you for representing me with my Settlement Agreement. I was very pleased with the service I received. I could have gone through my union solicitor, but I didn’t find them very forthcoming, which is why I searched the internet. Immediately upon speaking to RT Coopers, I was impressed with the speed of information via the phone and email.

BY

Employment Tribunal Hearing

Thank you for your support, professionalism and encouragement throughout the last year especially during the lead up to my Employment Tribunal hearing. I can state categorically that without having you there along the way, with constant and consistent guidance and positive attitude I may never have got that far at all. I would have no hesitation in giving my recommendation of RT Coopers’ services. Once again – thank you

JH

Employment Law Advice

The service I received from RT Coopers in relation to employment law was very good, relevant to my case and very helpful. I am definitely happy with the service and will definitely recommend them.

MN

Settlement Agreement

RT Coopers were recommended to me and despite a late night enquiry they called me back the following morning to assist. The advice was specific to my situation and it was clear that they knew what they were talking about. I received an immediate response from my enquiry and I felt no obligation to commit to RT Coopers at that point. Whilst there was follow up contact none of this was pushy and I valued this approach. The meeting was very productive and allowed me to meet the required deadlines provided. They were efficient, responsive and approachable. RT Coopers are a friendly and professional firm which I would be happy to recommend.

CH

Employment Law Advice

I have received the appropriate advice in relation to employment law and I am happy with the information received.

AP

Settlement Agreement

I was particularly happy with the professionalism and personable engagement, whilst they had a clear understanding of my needs. The impact of the agreement was well grasped and explained and I now feel well advised. Thank you for your positive approach.

JE

Employment Law Advice

I would like to write a general review about my feelings towards RT Coopers as a firm and the solicitor that worked with me on my case. Back in December 08, when I was deliberating whether to take my previous employer to an employment tribunal or not, I telephoned around 10 solicitors to ascertain their initial take on the case but more importantly to find someone that I wanted to work with, put my trust in and who would win me my case. Out of all of the solicitors I spoke to, Mr Oyedele was by far the most informative and certainly the kindest over the telephone. His communication was excellent, e-mailing me on several occasions and phoning me a couple of months after I had decided to go it alone just to see how it was going. I decided to progress the case myself after the initial advice I received from My Oyedele. Two days before exchange of documents I received a sternly written letter from the respondent’s solicitors and Mr Oyedele was the first and only solicitor that I called and his service was exactly what I expected having spoken to him over the phone. He moved time around in his diary to see me the very next day for an emergency meeting to discuss the recent events and response. Over the next week as the hearing date approached I spoke to him every day on the phone for varying amounts of time. If he was unavailable because he was dealing with other clients he would always call me back within good time or drop me an e-mail or a quick call to let me know when he would call me. At no point during that very busy, extremely stressful week did I feel that I had to chase him at all. He gave me good advice which I took and answered all my questions concisely and simply. I felt very at ease with him and felt I could ask him the same thing over and over again if I did not understand. During the build up to the hearing the other side employed some really foul play and I must say that I was un-seated by it. As important as his legal advice, was his pastoral element for lack of a better phrase which was exceptional in cancelling out the way the respondent’s actions made me feel and think and he got me re-focused on the task at hand. During the build up to the hearing, just knowing that there was someone at the other end of the phone to say ‘it will be fine’ was very important given my level of stress and anxiety at the time. I hope to not need an employment solicitor for the remainder of my working life for obvious reasons but if I do, he’ll be the only one that I call. In the meantime I’ll take him out for a drink to say thanks. I am extremely happy with RT Coopers as a firm and feel very loyal to them as due to the volume of calls I made to the firm I’m pretty sure that I spoke to most of the employment team there and they all remembered me and were all very pleasant, reassuring and helpful.

JF

Redundancy, Settlement Agreement

I first communicated with RT Coopers via email and found them very efficient. The staff where all professional, committed, trusted and excellent in customer service. From my initial email to the Firm until the conclusion of my matter I was impressed with the way their solicitors handled my case, my calls and the way in which I was advised. I was given first class advice and I would like to take this opportunity to say a big thank you to all at RT Coopers for their patience and professionalism. I will definitely recommend RT Coopers to my family, friends and colleagues.

DM

Redundancy, Settlement Agreement

I am happy with the service I received from RT Coopers. I particularly valued the prompt answers I received to my queries and the fair billing practices of the firm.

JS

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Medis Health Ltd

We are really grateful to the RT Coopers work. They advised us on several subjects that are really important to our business. They also drafted a few contracts for our company. We highly recommend their professional services to any company looking for a high standard legal advice/solution with integrity and honesty.

David Raimundo, Director

Amrita Nutrition

I cannot praise Rosanna at RT Coopers highly enough. The extremely complex rules and regulations surrounding the importation of nutritional products from outside the EU were beyond the capabilities of our team. Rosanna provided the support we needed with a methodical step by step approach that made the process so much easier and less stressful for all involved. The peace of mind of knowing you are working with a team of true professionals is very reassuring indeed. I would not hesitate to recommend them

David Brassey, Founder, Amrita Nutrition

Pro Muscle Products Ltd

I contacted Rosanna to help me determine the legality of importing certain products that are on sale in the UK market. Rosanna having a background in Chemistry, was able to determine the status of these ingredients and provided a thorough report on her findings. I am very grateful for her hard work and would not hesitate in contacting her again for any legal advice I may require in the future

Kirk Elliott, Managing Director, Pro Muscle Products Ltd

Beauty Select Ltd

It is fair to say that without the help of Rosanna Cooper we would not have a business today. After long and drawn out technical arguments with the authorities we were fast approaching a large brick wall or the alternative of very expensive Court proceedings in order to justify our strong and firm beliefs. Along came Rosanna with her steely determination, professionalism and her unparalleled knowledge of all the Regulations surrounding our product and finally we had that driving force we so badly needed. Eighteen months further down the line all issues were successfully resolved in our favour and we could not have achieved this without Rosanna. We cannot thank her and praise her enough for all the help and support she gave us.

Ian and Christine Duckworth, Owners/Directors

Ultinate Cosmetics Ltd

As the owner of a start-up company importing cosmetic products into the EU, the regulatory process appeared quite daunting for someone with no experience in these matters, and who just simply wanted to sell their products. RT Coopers have guided us step by step through the maze of the EU Cosmetics Regulations. In fact by discovering some differences in USA and EU Regulations, RT Coopers saved us from something which would have proven very costly. Its certainly money well spent.

Dr Rob Davies, Director

iMed Systems Ltd

As a Pharma start-up, RT Coopers provided iMed with that legal reassurance so vital during those challenging first few months. Their advice and support on both contractual and litigation matters was invaluable.

Alan Stern. Managing Director

Fakraaj Herbals Limited

RT Coopers delivered what it promised with great professionalism and with my timeline in mind. As a business with little knowledge of the regulations in Europe, I felt I was in safe hands and really appreciated the passion and patients of both Rosanna and Tariq.

 Asim Shah, Managing Director

Private Client

‘Working with the regulatory team at RT Coopers was a real pleasure. They took the time to understand our requirements and was patient with my many follow up questions. They provided excellent advice that we could rely on with confidence. A thoroughly professional firm of solicitors with great support staff. I would not hesitate in recommending the firm to anyone who needs solid legal advice. Thank you’

Prash Lagisetti

London Market Systems

‘RT Coopers Solicitors have a good grasp of Intellectual Property Rights issues and have provided us with a prompt reliable service over the years. 

Martin Sexton,  Managing Director

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Muika Leadership

It is with great pleasure that we provide a testimonial for RT Coopers. We required legal advice from them with regard to intellectual property rights and copyright law. We “googled” the internet and identified several firms who appeared to specialise in this area. Literally within one hour of our email enquiry Rosanna Cooper called to ask about what our specific requirements were. Shortly after this conversation we had another call to ask for the necessary background documents so that the firm could provide us with the costs for carrying out the work. The next day we received a quote which we regarded was very favourable and fair. After providing RT Coopers with the necessary authentication documents, payment, and several more emails which asked us for further clarification we received a detailed account of legal advice. All this took place in the timeframe of 8 days. We would highly recommend this firm because they were speedy, courteous, friendly and supportive.

P.S. Other firms at the time of writing still haven’t replied to our enquiry for advice.

Karen Murphy, Director

Theye Limited

I was very happy with your trade mark service which was very quick informative and personal. It was a quick efficient service with a personal touch and it was especially helpful with different methods for the contract and the patience shown in describing different options for filing our trade mark application, in particular, explaining how the trade mark system works. I would use RT Coopers again and recommend you to others.

Nick Barker, Director

Eezee Kricket Inc

RT Coopers are indeed specialists in intellectual property law. The firm has been handling our global patent and trade mark portfolios as well as our commercial law work since we launched ‘Eezee Kricket’ (a cricket game) including, drafting our shareholders agreement, exclusive distribution agreements for different territories, endorsement agreement and providing legal solutions to very complex cross border issues. We are extremely pleased with the quality of the work that we have received. The lawyers have an excellent grasp of the law and always seem to go that extra mile to ensure that as a client we have an exceptionally high quality of service. We are doing business globally and because of the firm’s global reach, we are able to conduct cross border transactions from joint ventures to outsourcing contracts. We certainly will be recommending RT Coopers.  Keep up the excellent legal work.

James Corbin, ex Managing Director

UK Thai Chi Limited

I just wanted to say a BIG THANK YOU , for all your help and support in defending my trade mark “CHI FOR CHILDREN”. Your professional help and personal support was outstanding. Helping me through the anxiety and ‘red tape’ was invaluable. I am so glad I picked RT Coopers. Best wishes for your future.

Betty Sutherland, Director

Before I get into the details of my experience with RT Coopers let me just say, THIS IS THE LAW FIRM FOR YOU!

They have been professional, helpful and a delight to work with from the very beginning. I first came to know about RT Coopers when I searched on the internet for a law firm which could provide an extension on the T&C’s I already had. I had spoken to four other firms prior to speaking to Rosanna Cooper, but once we had our initial conversation, I immediately knew this was the firm for me. In fact, I sent an email shortly after, expressing how it was nice to speak to a solicitor who sounded like they really enjoy what they do.

With regards to the service they provide, it is indisputably of the utmost quality, with the bonus of paying a very fair and reasonable fee. There is nothing generic or run-of-the-mill about their end product; it is delivered to suit your exact requirements. I only wish I had found RT Coopers earlier, as I would’ve saved my company a hell of a lot of money. There are plenty of other great things to say about RT Coopers, but I wouldn’t want to spoil the joy of experiencing them first hand. All I will say once again is, THIS IS THE LAW FIRM FOR YOU!

Kevin Patel, Managing Director, FavourXchange LTDKevin Patel, Managing Director, FavourXchange LTD

From the first time we spoke to RT Coopers we knew that they were the best law firm to draft our Terms and Conditions and Privacy Policy, they went through all the details and ensured that they wrote the best Terms and Conditions and Privacy Policy for Molithium Mobile. What I most value about RT Coopers is that their work is very fast, accurate and of the highest quality,  we are delighted that we found RT Coopers and we’d definitely recommend them to anyone

Abdirahman Jama, Director, Molithium Mobile Limited

We needed help with the T&C and Privacy Policy of our website www.TheBusinessPlanShop.com and were looking for a law firm that understands the specificities of the SaaS model. RT Coopers helped us identify all the key issues with regards to our subscription offering and the European data protection requirements. They were both very friendly and professional; and delivered a bespoke document that ticked all of our requirements. We will work again with RT Coopers in the future and strongly recommend them!

Guillaume Le Brouster, Founder, The Business Plan Shop Ltd

‘I very much appreciated your response to my problem. For once I could understand everything that was said. It was not surrounded by legal jargon which makes it difficult to understand.’

 John Foster, Managing Director, John Foster (Media Promotions) Limited

‘RT Coopers delivered some reassuring and sound contractual advice on Intellectual Property matters, unravelling the legal vocabulary and putting our business minds at rest. Quick and professional turnaround time and without doubt a team who we’ll return to in the future’

Ben Ebbrell, Director, Sorted Ventures Limited

‘We were delighted with the professional, friendly and prompt service offered by RTCoopers. The team were able to work to a very tight deadline without a compromise in the quality of advice or service. Thank you’

 Millie Dale, Account Executive, Martin Tait Redheads

‘I am writing to firstly say thank you for a smooth and supportive experience in the contract world and wouldn’t hesitate to recommend RT Coopers to anyone. A top class, first rate service which I am sure I will be using again and again when the need arises.  Kindest regards to all at your wonderful firm. Thank You. 

William Steel, Director, A-Rapture Film  Production Limited

Games Development – Gambling – Terms and Conditions – Privacy Policy

‘I am a director of 7 Of The Best Ltd, a relatively new online sporting game about to enter its third full year of operation. Over the course of the game’s development and substantial growth in player numbers I have used RT Coopers extensively (notably working with Matthew), including seeking specialist advice on gambling legislation, all aspects of our firm’s terms and conditions and privacy policy, and most recently on our approach to dealing with the introduction of GDPR. In all these dealings I have been impressed by the depth of specialist knowledge available to me, and by the professional yet friendly and cooperative way our legal challenges and (sometimes no doubt naive) questions have been handled. I should also add that I have in an unrelated professional capacity been fortunate enough to work with a number of excellent corporate solicitors, and RT Coopers matches them in every respect. Finally, I should add that I have been struck by Matthew’s ability to quickly grasp the fundamentals of our business. This has hugely facilitated our numerous discussions and made every minute count. I’d give RT Coopers a 5-star rating’. 

Angus Stewart, Director, 7 Of The Best Ltd

Music

‘You were the first law firm out of the ones that we contacted to get back to us, and we had a good initial conversation, which really made us confident in your abilities. As a newly founded record label we found the service provided by RT Coopers to be invaluable. We were particularly impressed with the level of thoroughness taken by the team in dealing with our contracts. The quality of service exceeded our expectations and lived up to the perfect track record provided by the RSA. We have already referred them to many of our professional contacts and will be sure to use them again ourselves in the near future.’

Andre Hackett and Fuse ODG, Directors, London Mobile Studios Limited

Publishing

‘I had a specific requirement, which was to draw up a contract between myself and a film company in Canada, for the film-rights to a book I had written. As a private individual who had no knowledge whatsoever of the subject, I initially made contact with a number of law-firms. RT Coopers immediately offered a half-hour of advice by phone, which helped me enormously as I began to research the subject. I eventually chose RT Coopers to represent my interests because I came to understand that the initial advice had been most sound. Costs were made clear at the outset, and the quality of service proved to be excellent. I felt confident that my instructions were being comprehensively taken into account and my interests were being represented professionally and in the best way possible. I was always treated in a most personable and friendly manner.Even when the film company changed the goalposts out of the blue when the contract was almost ready to be signed, RT Coopers were quick to give me fresh advice and swiftly made the necessary changes to the contract. I would be happy to recommend RT Coopers.’ 

Celia M Gunn, author, A Twist in Coyote's Tale

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Medis Health Ltd

We are really grateful to the RT Coopers work. They advised us on several subjects that are really important to our business. They also drafted a few contracts for our company. We highly recommend their professional services to any company looking for a high standard legal advice/solution with integrity and honesty.

David Raimundo, Director

ST7 Cardiology Trainee given ARCP Outcome 4 – Drafted an Appeal against the Decision of ARCP Panel on behalf of Cardiology Trainee – Appeal submitted to ARCP Appeal Panel – Appeal accepted and ARCP Outcome 4 overutned to grant ARCP Outone 3

I sought Dr Rosanna Cooper’s legal expertise with only 4 days left to appeal an ARCP Outcome 4. Within 48 hours we had a marathon face to face discovery meeting to ascertain the facts for my appeal. Her considered methodology in the preparation of this appeal was thorough and instructive, helped by her knowledge of the process. Her objective insightful approach was critical and culminated in a first class appeal document which she prepared and I reviewed then submitted on time. I was extremely delighted that my appeal was upheld. My subsequent outcome 3 gave me the opportunity to focus on salvaging my clinical career. On reflection, I was fortunate to have found her Law firm – RT Coopers. Dr Cooper’s tenacity was what I needed and her perseverance is remarkable. I highly recommend and hold in great esteem this talented, experienced Solicitor. 5 Star‘.

SA, ST7 

Final attempt of the FRCS Trauma & Orthopaedics Examinations (“JCIE Examinations”). No further attempts of the JCIE Examinations were allowed by the Intercollegiate Examinations (“JCIE”) under the Trauma & Orthopaedics Examination Regulations (“JCIE Regulations”). Successful challenge of the JCIE Regulations and fifth attempt granted

I am very grateful to RT Coopers for a favorable outcome with regards to the JCIE changes in examination regulations. I worked with Rosanna Cooper who was very patient and took on board all my frustrations and issues with the JCIE. She advised professionally and recommended a strategic approach to the case. The firm is very thorough and I was amazed at the amount of research they put into it. I was also amazed at her willingness to adopt to my approach despite her recommendations. I did realize her wisdom at some point and completely surrendered to her counsel, and I am glad I did. She is very professional and I believe in her, knowing that, the fight was never really mine but hers. She has a very sound understanding of post-graduate medical training, the GMC and training Boards. I will certainly go back to RT Coopers in the future, for any other problems‘.

AM

ST6 Trauma and Orthopaedic Surgery (T&O) Trainee given ARCP Outcome 4 – Drafted an Appeal against the Decision of ARCP Panel on behalf of T&O Trainee – Appeal submitted to ARCP Appeal Panel – Drafted Statement for ARCP Appeal Panel Hearing – Representation at ARCP Panel Hearing – Following successful Appeal, T&O Trainee received ARCP Outcome 3

‘The firm is very professional and approachable, Rosanna is happy to be contacted out of working hours which allows you to talk in a confidential manner. I had a meeting with her in her office and subsequent Skype meetings and several telephone conversations. She even spoke to one of my consultants who was supportive to obtain feedback and an action plan. Rosanna even got me in touch with a couple of her previous clients for advice and support. She will give an honest opinion if she feels you have a good case and will let you know if you are unrealistic about your expectations. 

Rosanna helped me challenge my appeal for an outcome 4 in my ARCP and mentored me to develop myself and thought process to gain extreme ownership in my training and actions.  She drafted an appeal and a statement for the request for an appeal and almost 120 page document for the appeal panel, which we worked on together. I felt that she was dedicated and committed to achieving the deadlines and she walked the extra mile. I was grateful for Rosanna having to re-shuffle some of her commitments in order to attend the appeal hearing with me. Even when I got my desired outcome she was still in contact to make sure I am moving forward.  My grounds of appeal were late diagnosis of dyslexia that was not taken into account, having had surgery that was causing anxiety, bullying, cultural barrier and the deanery not following the correct procedures. I would strongly recommend the services of RT Coopers’.

K.E ST6 T&O

Ice Healthcare Ltd

RT Coopers Solicitors operate in the real world and deliver what they say they’ll deliver. A highly responsive, straight talking, client focused team who will pull out all the stops to deliver on-time results of the highest standard. Definitely a team you want along side you when the going gets tough. I think that says it all …

Janet Dean, Operations Director

DNA Diagnostics Centre

‘We really appreciated RT Coopers professional expertise regarding a project they assisted with. Detailed and structured feedback was crucial and very important to our innovative concept. I will definitely revert back to Rosanna and the team on other projects in the near future’.Daniell Leigh, Director, DNA Diagnostics Centre

Medis Health Ltd

We are really grateful to the RT Coopers work. They advised us on several subjects that are really important to our business. They also drafted a few contracts for our company. We highly recommend their professional services to any company looking for a high standard legal advice/solution with integrity and honesty.

David Raimundo, Director

Amrita Nutrition

I cannot praise Rosanna at RT Coopers highly enough. The extremely complex rules and regulations surrounding the importation of nutritional products from outside the EU were beyond the capabilities of our team. Rosanna provided the support we needed with a methodical step by step approach that made the process so much easier and less stressful for all involved. The peace of mind of knowing you are working with a team of true professionals is very reassuring indeed. I would not hesitate to recommend them

David Brassey, Founder, Amrita Nutrition

Pro Muscle Products Ltd

I contacted Rosanna to help me determine the legality of importing certain products that are on sale in the UK market. Rosanna having a background in Chemistry, was able to determine the status of these ingredients and provided a thorough report on her findings. I am very grateful for her hard work and would not hesitate in contacting her again for any legal advice I may require in the future

Kirk Elliott, Managing Director, Pro Muscle Products Ltd

Beauty Select Ltd

It is fair to say that without the help of Rosanna Cooper we would not have a business today. After long and drawn out technical arguments with the authorities we were fast approaching a large brick wall or the alternative of very expensive Court proceedings in order to justify our strong and firm beliefs. Along came Rosanna with her steely determination, professionalism and her unparalleled knowledge of all the Regulations surrounding our product and finally we had that driving force we so badly needed. Eighteen months further down the line all issues were successfully resolved in our favour and we could not have achieved this without Rosanna. We cannot thank her and praise her enough for all the help and support she gave us.

Ian and Christine Duckworth, Owners/Directors

Ultinate Cosmetics Ltd

As the owner of a start-up company importing cosmetic products into the EU, the regulatory process appeared quite daunting for someone with no experience in these matters, and who just simply wanted to sell their products. RT Coopers have guided us step by step through the maze of the EU Cosmetics Regulations. In fact by discovering some differences in USA and EU Regulations, RT Coopers saved us from something which would have proven very costly. Its certainly money well spent.

Dr Rob Davies, Director

iMed Systems Ltd

As a Pharma start-up, RT Coopers provided iMed with that legal reassurance so vital during those challenging first few months. Their advice and support on both contractual and litigation matters was invaluable.

Alan Stern. Managing Director

Fakraaj Herbals Limited

RT Coopers delivered what it promised with great professionalism and with my timeline in mind. As a business with little knowledge of the regulations in Europe, I felt I was in safe hands and really appreciated the passion and patients of both Rosanna and Tariq.

 Asim Shah, Managing Director

Private Client

‘Working with the regulatory team at RT Coopers was a real pleasure. They took the time to understand our requirements and was patient with my many follow up questions. They provided excellent advice that we could rely on with confidence. A thoroughly professional firm of solicitors with great support staff. I would not hesitate in recommending the firm to anyone who needs solid legal advice. Thank you’

Prash Lagisetti

London Market Systems

‘RT Coopers Solicitors have a good grasp of Intellectual Property Rights issues and have provided us with a prompt reliable service over the years. 

Martin Sexton,  Managing Director

FavourXchange LTD

‘Before I get into the details of my experience with RT Coopers let me just say, THIS IS THE LAW FIRM FOR YOU!
They have been professional, helpful and a delight to work with from the very beginning. I first came to know about RT Coopers when I searched on the internet for a law firm which could provide an extension on the T&C’s I already had. I had spoken to four other firms prior to speaking to Rosanna Cooper, but once we had our initial conversation, I immediately knew this was the firm for me. In fact, I sent an email shortly after, expressing how it was nice to speak to a solicitor who sounded like they really enjoy what they do.
With regards to the service they provide, it is indisputably of the utmost quality, with the bonus of paying a very fair and reasonable fee. There is nothing generic or run-of-the-mill about their end product; it is delivered to suit your exact requirements. I only wish I had found RT Coopers earlier, as I would’ve saved my company a hell of a lot of money. There are plenty of other great things to say about RT Coopers, but I wouldn’t want to spoil the joy of experiencing them first hand. All I will say once again is, THIS IS THE LAW FIRM FOR YOU!’ 

Kevin Patel, Managing Director 

Molithium Mobile Limited

‘From the first time we spoke to RT Coopers we knew that they were the best law firm to draft our Terms and Conditions and Privacy Policy, they went through all the details and ensured that they wrote the best Terms and Conditions and Privacy Policy for Molithium Mobile. What I most value about RT Coopers is that their work is very fast, accurate and of the highest quality,  we are delighted that we found RT Coopers and we’d definitely recommend them to anyone’

Abdirahman Jama, Director

Cyntrophy Limited

‘From our very first meeting with RT Coopers we were confident we had found the ideal partners to provide the legal advice and direction we needed as a technology start-up company. What particularly struck us was their contagious enthusiasm and passion for our business idea, their pragmatic balancing of our legal options given our budget and their down-to-earth, surprisingly digestible legal advice. Subsequently, we have found RT Coopers to be hard-working, responsive and always prepared to go the extra mile. As such we wouldn’t hesitate to recommend them.’ 

 Matthew Elwin, Director 

The Business Plan Shop Ltd

‘We needed help with the T&C and Privacy Policy of our website www.TheBusinessPlanShop.com and were looking for a law firm that understands the specificities of the SaaS model. RT Coopers helped us identify all the key issues with regards to our subscription offering and the European data protection requirements. They were both very friendly and professional; and delivered a bespoke document that ticked all of our requirements. We will work again with RT Coopers in the future and strongly recommend them!

Guillaume Le Brouster, Founder